Instructor course FAQ’s

Course booking frequently asked questions

These are some of the most frequent questions that we are asked with regards to our courses. If your question is not answered below or you require further details then please feel free to contact us.

You can enquire about booking onto an instructor course by selecting ‘Instructor Training’ and selecting the relevant course from the drop down menu.  You are then able to enquire about a specific date using a contact form.  Our Instructor Course Administration Team will respond to you within 48 hours (this may take longer during busy periods) to enable you to complete your course booking.  Alternatively you can call our team and book over the phone 03456 444999 during office hours which are 9am – 5pm Monday to Friday.

Please complete the Supplementary Employer / Company Details. This is included with the booking forms. We will provide your employer with a 30 day credit invoice (subject to credit checks).

We hold our courses throughout the UK. If our schedule does not list a course near you then please let us know so your preferred location can be considered for future courses.

Each instructor course will have its own prerequisites that delegates will be required to hold, prior to attending.  Please check the ‘Nuco Course Information’ tab on the relevant instructor course information page to find out what these are.

Course joining instructions are released 2-4 weeks before the course start date. If you have not received your joining instructions 2 weeks before your course then please contact the office on 03456 444999 or emailing ica@nucotraining.com.

Full payment for courses must be received 28 days before the course start date so that pre-course work can be released.

This depends on the instructor course that you’re attending, but there may be an element of pre-course work. The amount you’ll be required to complete will vary depending on the course you enrol on. For more information about pre-course work please check the relevant course information page on our website, call our Instructor Course Admin Team on 03456 444999 or email ica@nucotraining.com

As an approved provider to the Enhanced Learning Credits scheme, military personnel can use their enhanced learning credits against any of our instructor courses that are Level 3 or higher. If you need help or guidance then please contact us by the following methods, email ica@nucotraining.com or phoning 03456 444999

If you need to cancel or transfer your course then please contact us at your earliest convenience. Fees will apply, please refer to our course booking terms and conditions (section 5 & 6) for further details.

Well, we would like to think that this is just the start of a very long and rewarding relationship for all of us. You will leave the course with comprehensive tutor notes and PowerPoint presentations, enabling you to start delivering your courses immediately!

The benefits of attending our instructor course has been further enhanced with the development of NucoPlus – a totally unique online course management and instructor support area.

For further details please refer to our comprehensive welcome pack for new instructors.

The qualifications gained as part of your instructor course may or may not expire depending on which instructor course you’ve attended.  Please refer to the Nuco Course Information on the relevant instructor course page on our website for the information regarding qualification expiry.  For any qualification that expires, you will be able to attend a Nuco Instructor requalification course in order to renew your subject and instructor certificates.

cup of tea

Our success is built on

the perfect blend

TALENT ...

cup of tea

Our success is built on

the perfect blend

INNOVATION ...

cup of tea

Our success is built on

the perfect blend

PASSION ...

cup of tea

Our success is built on

the perfect blend

INDIVIDUALITY ...

cup of tea

Our success is built on

the perfect blend

DILIGENCE...

Qualifications

certificate with Nuco

If you would like to update your current qualifications or add to the qualifications you already hold why not check or current Instructor courses?


You may be thinking of moving from your current training provider but unsure how to go about this? We welcome new instructors and offer an easy transfer-in solution.


Ask us a question

    Your Name (required)

    Your Email (required)

    Your Question (required)

    We will never sell your data and we promise to keep your details safe and secure. Send now if you agree for Nuco Training to contact you regarding your enquiry.